drip. spin studio
Effective Date: April 1, 2025

drip. spin studio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our studio, website, or use our services.

1. Information We Collect

We collect personal and non-personal information in various ways, including but not limited to:

  • Personal Information: Name, email address, phone number, billing information, and emergency contact details.
  • Account Information: Login credentials, class preferences, and booking history.
  • Payment Information: Credit card details and transaction history (processed securely by third-party providers).
  • Technical Data: IP address, browser type, and device information when visiting our website.

2. How We Use Your Information

We use the collected information to:

  • Process class bookings and payments.
  • Provide customer support and respond to inquiries.
  • Improve our services, website, and user experience.
  • Send promotional offers, studio updates, and class notifications (you can opt-out anytime).
  • Ensure safety and liability compliance within our studio.
  • Detect and prevent fraud or unauthorized access.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors assisting in payment processing, email communication, and data storage.
  • Legal Requirements: If required by law, court order, or regulatory authorities.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices & Rights

  • Opt-Out: You can unsubscribe from marketing emails at any time.
  • Access & Update: You may request access to or update your personal information.
  • Data Deletion: You can request the deletion of your account and associated data, subject to legal obligations. To request deletion of your personal information, please contact us at contact@dripspinstudio.com. Verified deletion requests will be processed within 30 days unless a longer retention period is required by law.

6. Data Retention

drip. spin studio retains personal information only as long as necessary to provide services, manage memberships and class bookings, process payments, communicate with customers, comply with legal obligations, resolve disputes, and enforce our agreements.

• Customer account information, class reservations, memberships, and purchase history are retained while an account remains active.

• If a customer requests account deletion, personal information will be deleted or anonymized within 30 days unless retention is required by law or for legitimate business purposes.

• Payment and transaction records may be retained for up to 7 years to comply with tax, accounting, and legal requirements.

• Information processed through our booking and membership platform providers, including Mariana Tek, may be retained in accordance with their operational and legal requirements.

• Website analytics and technical usage information may be retained for up to 24 months to maintain security, troubleshoot issues, and improve our services.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

drip. spin studio
114 Sheraton Drive, Greensburg, PA 15601
contact@dripspinstudio.com
412-475-8503